How to Use focus Groups and Other Evaluation Methods to Improve Court Based Self-Help Centers

This workbook was originally designed to accompany workshops and trainings that presented an evaluation strategy for legal self-help centers, and other types of legal aid services, using focus groups and individual interviews. While other types of evaluation strategies were also discussed at the trainings, the materials presented here pertain most closely to focus groups, interviews, and other types of qualitative data collection strategies. Nonetheless, in many ways the workbook illustrates the basic steps to be taken in any well-designed research or evaluation effort.