Authors: The Administrative Office of the Courts, the Legal Services Trust Fund Program, and the Legal Aid Association of California all greatly appreciate the expertise and dedication of The Resource for Great Programs that has made this evaluation toolkit possible. Ken Smith, President of The Resource, has led and coordinated the effort with the excellent assistance of John Tull of John A. Tull Associates and John Scanlon of JSEA Management Systems. Ken, John and John have brought to the project a wealth of knowledge about legal services programs, extensive experience with evaluation and a talent for bringing people together to do creative things. Without them, this resource would not exist. Thanks also to the many legal services programs who contributed Toolkit Exhibits and sample data.